Residential Maintenance Technician

Location: Birmingham & West Midlands Salary: Up to £40,000 per annum + Company Van, Tools & Benefits Package Job Type: Full-Time, Permanent About the Role An established residential developer is seeking an experienced and customer-focused New Build Housing Maintenance Operative to join their growing aftercare team covering developments across Birmingham and the West Midlands. This is an excellent opportunity for a multi-skilled operative with experience in new build housing, property maintenance, or customer care to work for a reputable developer delivering high-quality homes. The successful candidate will be responsible for attending occupied and recently completed properties to carry out remedial and warranty works while maintaining exceptional levels of customer service. Key Responsibilities Carry out a wide range of maintenance and remedial works within occupied and newly completed homes. Diagnose and rectify defects in line with company standards and NHBC requirements. Complete basic carpentry, plumbing, patch plastering, decorating, mastic, and general finishing works. Respond to customer-reported defects and ensure issues are resolved efficiently and professionally. Maintain accurate records of works completed, materials used, and customer sign-offs. Liaise with homeowners, site teams, subcontractors, and customer care staff. Ensure all work is completed safely and in accordance with health and safety regulations. Manage van stock and company-issued tools responsibly. Travel across developments throughout Birmingham and the wider West Midlands region. Candidate Requirements Essential: Previous experience in a maintenance, customer care, or finishing role within the new build housing sector. Multi-trade skill set with competency in several of the following: Carpentry Basic Plumbing Decorating Patch Plastering Tiling Repairs Mastic Application General Property Maintenance Full UK Driving Licence. Strong problem-solving skills and attention to detail. Excellent customer service and communication skills. Ability to work independently and manage workload effectively.Desirable: Experience working for a housebuilder or residential developer. Relevant trade qualifications (NVQ, City & Guilds, or equivalent). Knowledge of NHBC standards and warranty procedures. Package & Benefits Salary up to £40,000 per annum (depending on experience). Company van provided. Company tools supplied. Fuel card. Pension scheme. Annual leave entitlement. Ongoing training and development opportunities. Stable, long-term employment with a growing residential developer. Why Apply? This role offers the opportunity to join a well-established developer with a strong pipeline of projects across the West Midlands. You'll play a key role in delivering excellent customer satisfaction while enjoying a competitive salary, company vehicle, tools, and a comprehensive benefits package. To apply, please submit your CV or contact us for a confidential discussion