Operations Specialist

Operations Specialist (Freight Forwarding)\nLocation: Chelmsford, Essex\nSalary: Competitive, dependent on experience\nHours: Full Time, Monday to Friday, 9:00am to 5:15pm\n\nAre you an experienced Freight Forwarding professional looking for your next challenge?\n\nOur client, a well established global logistics organisation, is seeking an Operations Specialist to join their growing team based in Chelmsford. Working from a modern open plan office, this is an excellent opportunity to become part of an international business with a strong reputation within the logistics sector.\n\nThe Role\nAs an Operations Specialist, you will play a key role in supporting the day to day running of freight forwarding operations, ensuring exceptional service delivery and operational efficiency.\n\nKey responsibilities will include:\n• Managing and coordinating daily operational activities\n• Liaising with customers, suppliers and internal departments\n• Maintaining and developing strong client relationships\n• Monitoring shipments and resolving operational issues\n• Identifying and implementing process improvements\n• Producing operational reports and maintaining accurate records\n• Supporting projects and ensuring operational objectives are achieved\n• Delivering excellent customer service at all times\n\nWhat We Are Looking For:\n• Previous experience within freight forwarding, logistics or supply chain operations\n• Strong analytical and problem solving abilities\n• Excellent communication and relationship building skills\n• A highly organised approach with strong attention to detail\n• The ability to work effectively within a fast paced environment\n• Good commercial awareness and confidence when dealing with customers\n• Strong information technology skills and the ability to manage operational systems efficiently\n• Experience of freight consolidations would be highly advantageous\n• Exposure to ocean freight operations would be beneficial\n\nWhat Is On Offer:\n• Opportunity to join a globally recognised logistics business\n• Modern office environment in Chelmsford\n• Monday to Friday working hours\n• Twenty one days holiday plus Bank Holidays\n• Supportive and collaborative team culture\n• Genuine opportunities for career development and progression\n\nIf you have experience within freight forwarding and are looking to join a forward thinking organisation where you can make a real impact, we would love to hear from you.\n\nKeywords: freight, import, export, LCL, consolidation, groupage, sea, ocean\n\nHupsoo Ltd operates as an employment business and is an equal opportunities employer. We are a member of the Recruitment and Employment Confederation (REC) and fully committed to the principles of equality, diversity, and inclusion in all areas of recruitment.