Multi-Skilled Operative

Working hours: 37 hours per week, 8:00am – 4:30pm, Monday to Friday.

Schedule type: This is a site-based role covering areas from Croydon down to Brighton, depending on repair jobs. Jobs are scheduled efficiently using a planning system, with your home (or an agreed starting point within the operating area) as the base location.

The Role

We’re looking for Multi-Skilled Operatives to join Raven Housing Trust’s Voids team, helping us deliver high-quality repairs, maintenance and property improvements across our homes.

This is a varied and hands-on role where no two days are the same. You’ll work across a range of trades, carrying out everything from repairs and replacements to full property refurbishments, including kitchen fitting alongside other multi-trade work. With a core trade in carpentry or plumbing, you’ll bring a broad skillset to deliver high-quality work across each property.

This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development.

What you'll be doing

• Carrying out high-quality repairs, maintenance, and refurbishment works in void properties, ensuring homes are brought up to standard efficiently
• Completing a range of multi-trade work including carpentry, plumbing, painting and decorating, and general repairs
• Carrying out larger refurbishment works, working independently or as part of a small team on more complex projects
• Assessing properties and determining the most effective repair or replacement solutions to deliver work right first time
• Using mobile technology to manage jobs and always working safely in line with health and safety regulations.

What you'll bring

We’re looking for someone who:

• Holds a recognised qualification in a core trade, such as Carpentry (NVQ / City & Guilds Level 2) or Plumbing (NVQ Level 2 or City & Guilds Level 3), or equivalent experience. Must also have practical experience in both carpentry and plumbing.
• Proven multi-trade experience, with the ability to carry out a wide range of repairs and refurbishment work to a high standard
• Able to assess properties and make informed decisions on what work is needed and the most effective way to deliver it
• Adaptable and flexible, with the ability to work across different properties and support wider teams when required
• Communicates clearly and works well both independently and as part of a team
• Confident using mobile technology to manage and update workloads
• Works in line with risk assessments, manufacturer guidance and all health and safety procedures, including COSHH and manual handling
• Holds a full, clean UK driving licence.

Why join Raven?

At Raven, we’re more than just a housing association — we’re a community-focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference.

You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.

What Raven will offer in return

To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.

Our reward package includes:

• Competitive salaries
• Fantastic work/life balance with flexible working and generous leave entitlement
• Strong focus on learning and development, with opportunities to grow your skills and career
• Enhanced maternity, paternity, and adoption pay
• Funded health cash plan
• Extensive wellbeing support
• Voucher-based recognition scheme
• Retail discounts.

Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

Further Information

As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application.

All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know in your application.

Selection Process

Your application will progress through the following stages:

1. Application Review

Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert.

Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered.

2. Telephone / Microsoft Teams Interview

If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position.

3. Assessment Centre

Successful candidates will be invited to attend a face-to-face Assessment Centre, which will take place on one of the following dates:

• 3rd July 2026 – TBC.

This is the final stage of the selection process and will determine the outcome of your application.

4. Feedback

Feedback will be provided following the Assessment Centre stage.

Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer.