Lead Service Coordinator

The work carried out is a mixture of planned maintenance and repair works as well as reactive works from our call-out service.\n\nAs the Lead Service Coordinator, you will be working out of the company's office in Canary Wharf, Monday to Friday.\n\nSchedule all works across the flagship contract\nAnswer inbound calls from clients\nRaising and scheduling jobs\nProvide updates on work\nArranging engineers and Subcontractors to attend works\nCompile reports for ongoing works, client and senior management\nManage SLA & KPIs\nRaising purchase orders\nManaging material orders \n\nLead Service Coordinator Job Requirements\n\nExperience in the HVAC and FM industry\nOffice based in Canary Wharf\nPrevious role held Service coordinator/Helpdesk or similar\nHighly Adept in handling in bound calls for customer queries and service requests\nHighly proficient in CAFM systems, MICROSOFT Word, Excel, PowerPoint, Outlook\nAdministration responsibilities including filing, preparing documents, receipting, keeping and updating records \n\nService Coordinator Salary & Benefits\n\nBasic Salary of £32,000-£38,000 DOE\n08:00-17:00 Monday to Friday - Office based in Canary Wharf\nOvertime available\n23 days holiday + Bank Holidays - increasing with service\nPension 4%Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.\n\nWe are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for