Inbound Customer Service Advisor £17,076 plus bonus Derby Do you want to create a great career for yourself in a growing company? Can you demonstrate excellent customer service? If the answer is YES, then look no further…. Hours: 40 hours per week Office is open Monday to Sunday from 08:00am to 20:00pm Responsibilities: * Receive call from existing customers and answer inquiries regarding their service packages. * Deal with customers who are thinking about leaving the company and attempt to retain the customer. * Explain and sell service packages to customers. Upselling add-on services. * Maintaining subscriptions from customers. Benefits: * Reward and recognition; they are an important part of our culture. We know that happy, motivated people are the best way of delivering excellence to our clients and building a world class organisation. * You will receive free Sky TV and broadband to enjoy, private healthcare through our health provider, Healthshield. * We encourage employees to constantly learn and grow so we also offer the opportunity to undertake a BSC degree in Customer Contact Management through the University of Ulster. For more information, apply today!