Customer Service Advisor - Derby

Customer Service Advisor - Derby

  • Permanent position
  • Salary £17,076 per year
  • 40 Hours per week
  • 8 hour shifts between 8:00am - 8:00pm, Monday to Sunday

Duties include

  • Deal with inbound customer queries promptly and efficiently.
  • Interact with customers all over the UK
  • Inputting data within multiple systems.
  • Perform all duties in confidence
  • Maintain an up-to-date level of product and procedure knowledge.
  • Ensure that all inbound and outbound documentation is processed correctly and in a timely manner.
  • Adhere to data protection laws.
  • Advise customers of the products and services and match the best options to suit their individual needs.
  • Working closely with your team to achieve targets and goals and supporting each other in all aspects of the job.

Benefits

  • Reward and recognition; they are an important part of our culture. We know that happy, motivated people are the best way of delivering excellence to our clients and building a world class organisation
  • You will receive free Sky TV and broadband to enjoy, private healthcare through our health provider, Healthshield.
  • We encourage employees to constantly learn and grow so we also offer the opportunity to undertake a BSC degree in Customer Contact Management

To find out more apply online today.

Send me alerts about jobs like this.

Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions.

Job Overview

Date Posted:

Posted 1 week ago

Expiration Date:

15/04/2020

Location:

Derby

Job Type:

Permanent

Salary:

£18000 - £18500 per annum

Send me alerts about jobs like this.

Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions.

Complete the form below to send this job to a friend.

Job Location

Complete the form below to report this job.