Account Manager

Hi, we're BYOMA 👋

We're one of the world's fastest growing beauty brands. We have applied the research, science, and credibility of dermatologist-backed brands and supercharged it with the efficiency and results of clinically effective, ingredient-led brands.

We’re on a mission to democratise and demystify beauty by empowering consumers to make smart, informed and educated choices. BYOMA was built on four fundamental principles; Efficacy, Accessibility, Education, Engagement, and these inform, inspire and underpin everything we do. We're committed to delivering the most efficacious products to our consumer and our dedication to accessibility and education have led to us becoming the #1 fastest growing skincare brand in the world, and a top 10 skincare brand across all our key retail partners.

As a people powered business, none of this would have been possible without our incredible team who are committed to achieving our BYOMA vision: to build better beauty and inspire positive change.

Join us as we build an inclusive community because lets face it, barriers aren't beneficial for anything but your skin!

Title: Account Manager

Department: Sales, UK

Location: Glasgow, UK (Head Office)

Hybrid: Working 4 days in-office (Mon-Thur) Friday working from home

We have an opportunity for an Account Manager to join our sales team based in Glasgow, UK. This is a fast-paced, results-driven role, so we’re looking for someone who is passionate about sales, thrives on building strong partnerships, and has a proven track record of delivering growth. You’ll need to be a strategic thinker, a skilled negotiator, and a proactive problem-solver, ensuring our key retailer accounts receive best-in-class support while driving long-term success for both our brand and our partners.

The role

The Account Manager is responsible for driving revenue growth, strengthening client relationships, and supporting the overall business strategy across the UK market. Working closely with senior leadership and cross-functional teams, you will manage key accounts, oversee day-to-day customer relationships, identify opportunities to grow brand visibility, and deliver strategies to drive sales performance.

• Develop annual business plans to meet brand KPIs, identifying opportunities for growth and maximising all available opportunities to increase market share, visibility and exposure in store.
• Support the execution of the commercial strategy for the UK, contributing to annual business plans and delivering against sales growth drivers and KPIs.
• Build collaborative working relationships both externally with all accounts across the UK market, and internally with Marketing to support with appropriate activity, events and exclusives where applicable.
• Work closely with the retailer marketing teams to identify additional retail opportunities for the brand
• Collaborate with marketing, product development, supply chain and finance to align the business with achieving commercial objectives.
• Work with the retailer to ensure the optimum assortment is in place and in prime positioning to maximise sales and productivity instore.
• Manage set up of new products, pricing and promotional calendars
• Oversee the Visual Merchandising process, ensuring a clear commercial brief is provided, and stay on top of all key deadlines to ensure they are met
• Track weekly and monthly sales performance, reporting insights and recommendations to senior stakeholders.
• Monitor competitor activity and performance to provide insights to inform commercial decisions
• Support sales forecasting processes, highlighting risks and opportunities in a timely and data-driven manner.

What we're looking for

• 3+ years’ experience in a commercial, sales, or account management role, ideally within beauty; but we welcome applications from Account Managers in FMCG that are interested and passionate about beauty.
• Strong selling and relationship management skills, with the ability to influence retailer partners. Experience working with major UK retailers or within a multi-channel environment is an advantage.
• Commercially minded with good analytical skills and attention to detail.
• Solid understanding of retail performance drivers and how to leverage them to improve results.
• Confident working with data to identify trends and inform decisions.
• Proactive, organised, and able to manage multiple priorities in a fast-paced environment.
• Strong communication skills, with the ability to present ideas clearly and effectively.

What's in it for you

In addition to our competitive base salary, we offer:

• Annual bonus based on company performance
• Company Pension Scheme
• Group Income Protection & Critical Illness Cover
• Private Medical Insurance, including dental, vision and vaccine cover
• Fertility Insurance
• Plus …lots of other perks like BYOMA products every month! 💛

To find out more please get in touch with our People & Culture team via [email protected], or click to apply!